Scaling Smarter with Supply'd ERP and Square

Wholefood Merchants, Australia's largest wholefood store, manages over 40,000 SKUs across 600+ suppliers—an inventory scale that demands operational precision. To reduce manual workload and streamline ordering, the team adopted Supply'd ERP and saw an immediate impact: ordering time was slashed by over 75% thanks to Supply'd’s scan-to-order feature. Instead of building orders by supplier, staff simply scan shelves and let smart demand predictions guide what and how much to order. POs are sent in just a click—accurate, timely, and never overdone.

With multiple back-of-house warehouses, efficient stock control is critical. Supply'd keeps inventory replenished while preventing overstocking or expiry risks. It gives the team clear visibility across all locations and ensures that stock flows smoothly through the business. PDA scanners simplify stock receiving and stocktakes, with barcode-driven workflows that eliminate guesswork and improve accuracy.

Supply'd also powers centralised product management across Wholefood Merchants' POS and website. Price updates, product edits, and new listings sync automatically—no double handling, no delays. Sales orders from various channels feed directly into Supply'd, making margin tracking, product performance analysis, and stock movement reporting easy and reliable.

Now, with one system supporting purchasing, inventory, sales, and reporting, Wholefood Merchants has the control and clarity to scale without chaos. They’ve modernised the back end of their business to match the scale of their shelves—proving that even the largest stores can run with precision when the right tools are in place.